Privacy Policy

Update as of 25th February 2025

• About Us:

  If you need to contact us, or for any questions regarding this Privacy Policy, you can reach us at privacy@netxexperience.com.au. Our company is located in Sydney, Australia, and any disputes related to our services will be governed by the jurisdiction of New South Wales Courts in accordance with applicable laws.

• Private Data Handling:

  • 2.1 Data We Collect:

    We collect personal and usage data, including but not limited to your name, email address, usage patterns, and account activity, as well as any other data you provide when using our service.

  • 2.2 How We Get the Data:

    We collect data directly from you when you register, use the service, or interact with our platform. This may include information you provide during account creation, product usage, or support requests.

  • 2.3 What We Use the Data For:

    The data we collect is used to improve our services, enhance user experience, communicate with users, and provide necessary support. We may also use your data for security, analytics, and marketing purposes as described in our policy.

  • 2.4 Location of Data and Transfer of Data:

    Your data may be stored in USA/Europe or transferred to Australia, and processed in Australia, other jurisdictions outside of your location. By using our service, you consent to the transfer of your data as necessary to provide and improve our services.

• 3rd Party Processors:

  We may use third-party processors to help us deliver our services, such as payment processors, analytics providers, or cloud hosting providers. These third parties are obligated to handle your data in a manner that is consistent with this privacy policy.

• Data Retention:

  We retain your data for as long as necessary to provide our services and to fulfill legal, regulatory, or contractual obligations. If you no longer wish to use our service, you may request that we delete your data, subject to our data retention requirements.

• Deleting Data:

  You can request the deletion of your personal data by contacting our support team or following the account deletion procedures available within the service. We may retain certain information as required by law or for legitimate business purposes.

• How We Secure Your Data:

  We take the security of your personal data seriously. We use industry-standard encryption, firewalls, and other security measures to protect your data from unauthorized access, disclosure, or misuse. However, please be aware that no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.